Exceptional Experience: What the World’s Most Famous (Former) Madam Can Teach You About Business, Customer Service, Employee Relations & Entrepreneurship (The Entrepreneurial Profiles SeriesTM)

Exceptional Experience: What the World’s Most Famous (Former) Madam Can Teach You About Business, Customer Service, Employee Relations & Entrepreneurship is the first in several international interview based books from author, Lori Webb.

In this edition, Webb, interviews famed former Madam, Sydney Barrows, and gathers sound business, customer service, employee relations and entrepreneurial lessons as we are lead through a rare insiders look behind the scenes of the world’s oldest professional.

The book is a part of The Entrepreneurial Profiles Series™ which is a spin off from Webb’s upcoming book, Entrepreneurial Profiles: Around the World & Down the Street (Spring 2012).

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3 Responses to Exceptional Experience: What the World’s Most Famous (Former) Madam Can Teach You About Business, Customer Service, Employee Relations & Entrepreneurship (The Entrepreneurial Profiles SeriesTM)

  1. Great business insight from a successful entrepreneur. This book is done in an interview format, and therefore takes an easy-to-read conversational tone.The author interviews a former madam, who was so successful and ran her business with such professionalism, the police even said it was the most well run and honest business of its kind ever in New York City.Don’t be put off by the type of business, however. There are many excellent nuggets of business gold contained in these pages.From creating the customer experience (i.e. like Steve Jobs and Apple products) to how to differentiate your business, to how to treat your employees and the best way to hire and train them. There are just too many take-aways here to list.I especially liked the author summarizing the lessons learned in a quick list at the end.I can’t wait to see other books come out from this series!

  2. Great Lessons for Success in any Business! The principles of Success are universal, and this book by Lori Webb proves it! Every marketing wizard knows the value of taking good ideas from one industry and appying them to another. There is so much to learn from this wonderful, easy to read, interview-style book. If you are concerned about this woman having been a madam, please don’t let it taint your view of the immense value offered here. This former Madam is now a highly successful business consultant and her own book was included for study by students at Harvard. This book is filled with priceless nuggets that, when applied to your business will definitely increase your customer satisfaction and your bottom line! This little book is well worth many times the purchase price!!

  3. AgentOfChange "Barry Smith"

    The most important element in any business – Knowing what your customers want Author Lori Webb has put together a simple to follow story about an interesting subject. What struck me about this book is that the information presented could apply to any business and this was more a story of understanding what your customer wants and paying attention to the details. Any business, once broken down, is actually a people business and when we understand what our customers want and address that in our product development, we are bound for success. A good reminder that the customer is always right! Never underestimate the power of your product – especially when you are solving a problem.

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