Customer Relations & Rapport: Professional Development Series

Now, more than ever, it pays to listen to your customers. In today’s consumer environment, customers hold the key to your most valuable resources. They provide feedback, knowledge, and commerce, all which contribute to the success of your business. Customer Relations & Rapport will teach you and your employees how to build, maintain, and nurture your customer relationships, as well as how to handle dissatisfied customers. The insights to a rewarding business are within your customers, learn how to tap into those resources and succeed in the consumer world. Customer Relations & Rapport is one title in the Professional Development Series by South-Western. This series is the perfect resource for learning the non-technical strategies and tactics needed to compete in today’s business world

Product Features

  • Used Book in Good Condition

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Merchants of Culture: The Publishing Business in the Twenty-First Century

“All you need to know about the industry at a time of momentous change.”
-Drake McFeely, chairman and president, W.W. Norton & Company

For nearly five centuries, the world of book publishing remained largely static. But at the dawn of the twenty-first century, the industry faces a combination of economic pressures and technological change that is forcing publishers to alter their practices and think hard about the future of the book.

John Thompson’s riveting account dissects the roles of publishers, agents, and booksellers in the United States and Britain, charting their transformation since the 1960s. Offering an in-depth analysis of how the digital revolution is changing the game today, Merchants of Culture is the one book that anyone with a stake in the industry needs to read.

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Self-Publishing Books 101: A Step-by-Step Guide to Publishing Your Book in Multiple Formats (Author 101 Series)

** Updated and Expanded May 2014 with over 100 pages of new material **

Self-publishing books has never been easier. With print on demand and eBook technology available to us, it has made the process of self-publishing available to anyone and everyone. And there does not have to be huge upfront costs either.

However, there are certain steps to self-publishing that you need to know.

We have been publishing books since 2008 and want to share what we have learned with you.

In this book we cover everything from the different companies and costs, to copyright information and book design.

What you will learn:

Part One: The Foundation for Publishing Success
* Writing Your Book
* Editing Your Book
* Building Your Marketing Platform (e.g., blog, website, Facebook, Twitter, YouTube, etc.)

Part Two: Self-Publishing Your Book
* Pre-Publication Decisions (book title, book description, pricing, categories/keywords, etc.)
* Book Cover Design
* Self-Publishing a Print Book
* Self-Publishing an eBook
* Self-Publishing an AudioBook
* Translating Your Book

Part Three: Other Publishing Decisions
* Obtaining a Copyright
* Forming an Independent Publishing Company

You will also find our self-publishing checklist to help you on your journey, as well as additional tips for success.

We invite you to come with us and take a walk through the step-by-step process to getting your book self-published. After all, if you can dream it, you can do it!

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The 1-Page Marketing Plan: Get New Customers, Make More Money, And Stand out From The Crowd

WARNING: Do Not Read This Book If You Hate Money

To build a successful business, you need to stop doing random acts of marketing and start following a reliable plan for rapid business growth. Traditionally, creating a marketing plan has been a difficult and time-consuming process, which is why it often doesn’t get done.

In The 1-Page Marketing Plan, serial entrepreneur and rebellious marketer Allan Dib reveals a marketing implementation breakthrough that makes creating a marketing plan simple and fast. It’s literally a single page, divided up into nine squares. With it you’ll be able to map out your own sophisticated marketing plan and go from zero to marketing hero.

Whether you’re just starting out or are an experienced entrepreneur, The 1-Page Marketing Plan is the easiest and fastest way to create a marketing plan that will propel your business growth.

In this groundbreaking new book you’ll discover:

• How to get new customers, clients, or patients and how make more profit from existing ones.

• Why “big business” style marketing could kill your business and strategies that actually work for small and medium-sized businesses.

• How to close sales without being pushy, needy, or obnoxious while turning the tables and having prospects begging you to take their money.

• A simple step-by-step process for creating your own personalized marketing plan that is literally one page. Simply follow along and fill in each of the nine squares that make up your own 1-Page Marketing Plan.

• How to annihilate competitors and make yourself the only logical choice.

• How to get amazing results on a small budget using the secrets of direct response marketing.

• How to charge high prices for your products and services and have customers actually thank you for it.

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Generic Apple Mac Ac Power Adapter Us Wall Plug Duck Head For Ibook/Iphone/Ipod

Generic Apple Mac Ac Power Adapter Us Wall Plug Duck Head For Ibook/Iphone/Ipod

Product Features

  • Generic Apple Mac Ac Power Adapter Us Wall Plug Duck Head For Ibook/Iphone/Ipod

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Apple A1181 Macbook 13.3 Laptop Intel C2D 2.4GHz 2GB 160GB DVDRW OSX10.5 MB403LL

Apple MacBook Core 2 Duo T8300 2.4GHz 2GB 160GB DVD±RW 13.3″ AirPort OS X w/Webcam (Early 2008) – B MAC-MBOOK/NBB-NBBAP Apple MacBook 13.3″ Notebook Apple MacBook Core 2 Duo 2.4 GHz 13.3-inch Notebook Grade B (see below for description) General Features: Color: WhiteMac OS X Version 10.5.7 6-cell Lithium ion Polymer Intel Core 2 Duo T8300 2.4 GHz processor 3 MB L2 cache, 800 MHz FSB, Intel Virtualization Technology (VT-x), Intel 64, Idle States, Enhanced Intel Speedstep Technology, Execute Disable Bit 2 GB DDR2 SDRAM 160 GB hard drive Slot-loading DVD±RW DL drive No floppy drive Intel GMA X3100 graphics processor with 144 MB of DDR2 SDRAM shared with main memory Intel High Definition audio with built-in speakers Built-in 10/100/1000 Gigabit Ethernet AirPort Extreme wireless card (Wi-Fi 802.11n) pre-installed Bluetooth 2.0+ EDR (Enhanced Data Rate) module Built-in iSight webcam and Omni-directional microphone Keyboard with touchpad 13.3-inch glossy TFT widescreen LCD display (1280 x 800) Kensington security slotBattery Specifications: 6-cell Lithium ion Polymer 5090 mAh, 55 Wh 10.8VI/O Ports: One (1) RJ-45 Ethernet One (1) Mini-DVI (video out) Two (2) USB 2.0 One (1) FireWire 400 One (1) Microphone in jack One (1) Headphone out jackPower Specifications: 16.5V — 3.65ARegulatory Approvals: FCC CE C-Tick VCCI WEEE Notes: Model: MacBook P/N: MB403LL/AProduct Requirements: Available power outletGrade B:Notebook is in very good working condition, may have minor cosmetic blemishes, examples of which are (but not limited to):Scratches in case (particularly the top lid)Very fine hairline cracks in hinge, USB, power port areas or casing that does not affect usabilityVery minor denting that does not affect usability (particularly on the corners)Fine scratches or scuffs in the screen (not noticeable when powered on)Bright or dead pixels (two or less)No wear or minor wear on keyboard/trackpadMay have “skin” on the top

Product Features

  • Vintage MacBook – Max 10.7.5 Mac OS X. MacBook 2.4 Ghz 2 GB / 160 GB A1181. Includes AC adapter

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New – Kindle Oasis E-reader with Leather Charging Cover – Black, 6″ High-Resolution Display (300 ppi), Wi-Fi – Includes Special Offers

Unlike Any Kindle You’ve Ever Held

Reimagined to be our thinnest and lightest Kindle ever

New—Designed to feel as light as paper, Kindle Oasis is over 20% lighter and 30% thinner on average than any other Kindle. The handgrip tapers to an ultrathin 0.13″ display so you can read comfortably for hours.

New—Kindle Oasis combines our strongest cover glass and a featherweight frame infused with metal using structural electroplating, ensuring it is lightweight while also resilient enough to take anywhere you want to read.

Kindle Oasis

Perfectly balanced ergonomic design

New—A tapered ergonomic handgrip shifts the center of gravity to your palm, to rest in your hand like the spine of a book. Perfectly balanced for one-handed reading, Kindle Oasis enables you to get lost in your story.

New—Comfortably turn the page with either the touch display or dedicated page turn buttons located on the front of the handgrip. Whether you choose to read with your left or right hand, Kindle Oasis automatically rotates the page orientation to match.

Read More. Charge Less.

Highest resolution Kindle with enhanced lighting

Kindle Oasis features a high-resolution 300 ppi display for crisp, laser-quality text—all on the same 6″ display size as Kindle Voyage. A redesigned built-in light features 60% more LEDs than any other Kindle, increasing the consistency and range of screen brightness for improved reading in all types of lighting. Kindle Oasis guides light toward the surface of the display with its built-in front light—unlike back-lit tablets that shine in your eyes—so you can read comfortably for hours without eyestrain.

Dual-battery charging system delivers months of battery life—our longest ever

New—Charge the device and cover simultaneously while snapped together and plugged in. When on the go, the cover will automatically recharge the device, giving you months of combined battery life. Plus, a new hibernation mode minimizes power consumption when your Kindle is inactive, extending battery life to its fullest capacity.

Premium leather cover

New—The removable charging cover is made of high-quality leather and comes in your choice of black, merlot, or walnut. The cover opens like a book and fits closely around the bezel, waking Kindle Oasis when opened and putting it to sleep when closed. Twelve magnets form a secure attachment between device and cover, while still easy to detach when the lightest possible weight is desired.

Kindle Oasis

No glare in bright sunlight

Unlike reflective tablet and smartphone screens, the micro-etched glass screen is crafted to eliminate glare and feel like paper to the touch.

Won’t tire your eyes in the dark

Kindle Oasis guides light toward the surface of the display with its built-in front light—so you can read comfortably without eyestrain. Adjust your screen’s brightness for great reading in any light.

Charge monthly, not daily

Kindle Oasis won’t leave you tethered to an outlet. A single charge can last up to six weeks (based on a half hour of reading per day with wireless turned off and the light setting at ten).

Kindle Oasis

Read comfortably with one hand

Lighter than a paperback, comfortably hold Kindle Oasis in one hand for those times when you can’t put the book down.

Lose yourself in a book

By design, Kindle Oasis is purpose-built for reading and creates a sanctuary so you can lose yourself in a book. Unlike tablets and phones, Kindle doesn’t distract you with social media, emails, and text messages.

Take and share notes

Add margin notes that you can edit, delete, or even export from your device to your computer. Share highlighted sections and meaningful quotes on Facebook, Twitter, and Goodreads, and see passages frequently highlighted by other Kindle readers.

Look it up instantly without leaving your page

Smart Lookup integrates entries from The New Oxford American Dictionary with information from X-Ray and Wikipedia, so you can access definitions, characters, settings, and more without losing your place.

Read more challenging books

Word Wise makes it easier to enjoy and quickly understand more challenging books. Short and simple definitions automatically appear above difficult words, so you can keep reading with fewer interruptions. Tap on a word to bring up a simple card with definitions, synonyms, and more. Available on many popular English language titles.

Build your vocabulary

Words looked up in the dictionary are automatically added to Vocabulary Builder to expand your knowledge and reinforce retention. Swipe through your vocabulary words, quiz yourself with flashcards, and instantly see those words in context.

Share your library

With Family Library, you and your family can access and easily share not only your own Kindle books, but also books from the linked Amazon account of a spouse or partner.

Lowest book prices, massive selection

Over a million titles are priced at $2.99 or less. Over 2 million titles are $9.99 or less.

Kindle Oasis

Set goals and celebrate with achievement badges

Kids can read books in a simple, fun, and safe environment designed specifically for them with Kindle FreeTime. Kids are rewarded with achievement badges when they reach their reading milestones. A progress report keeps parents updated on total time spent reading, number of words looked up, badges earned, and books read.

Product Features

  • Our thinnest and lightest Kindle ever–read even more comfortably for hours
  • All-new ergonomic design with dedicated buttons to effortlessly turn the page
  • Longest Kindle battery life–the included leather charging cover boosts battery to last months. Choose from a black, merlot, or walnut removable cover.
  • High-resolution 300 ppi display with crisp, laser quality text. Reads like real paper without glare, even in direct sunlight.
  • Enhanced built-in adjustable light evenly illuminates the screen for perfect reading anywhere, anytime

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musical.ly – make music videos for instagram and for facebook messenger

Product Features

  • - Select millions of tracks and use music from your own device
  • - Create lip sync videos to your favorite songs
  • - Add cool video effects: filter, fast motion, slow motion, time lapse, reverse, and other “time machine” effects
  • - Share your videos on Instagram, Facebook, Twitter, Messenger, WhatsApp, and Vine to impress your friends and get likes!

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Viber: Free Messages & Calls

Product Features

  • Viber’s new privacy-enhanced version includes:
  • Increased security – the padlock icon confirms that all your messages – including groups and cross platform messages – are end-to-end encrypted
  • Hidden Chats – hide away specific chats so nobody knows they even exist
  • Contact authentication – a new layer of security allows you to protect yourself further with a simple ‘trust contact’ mechanic
  • ‘Like’ media from the preview screen – click the heart to like photos and videos even while you’re watching them.

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All Social Media Free

Product Features

  • Almost All Social Media
  • Simplified UI for easy use
  • Fast in speed

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